dubbl
Settings

Backups & Recovery

Protect your organization data with automated daily snapshots, manual backups, and point-in-time restore.

Overview

Dubbl automatically creates daily snapshots of your entire organization data. You can also create manual backups, download snapshots to keep offline, and restore from any backup if something goes wrong.

Backups capture all entity data (accounts, contacts, invoices, bills, journal entries, products, and more) as a single JSON file stored in S3. Document file contents are stored separately and are not affected by restore operations.

Backup types

TypeDescriptionCreated by
ScheduledAutomated daily snapshots for all active organizationsSystem cron
ManualOn-demand snapshots created from the Backups settings pageUser
UploadedPreviously exported backup files re-imported into the systemUser

Plan limits

FreePro
Retention7 days30 days
Manual backups310
Rate limit5 per hour5 per hour

Creating a backup

  1. Go to Settings > Backups
  2. Click Create Backup and confirm
  3. The backup will appear in the list once complete

Downloading a snapshot

You can download a full snapshot of your current data directly to your computer without saving it to the server.

  1. Go to Settings > Backups
  2. Click Download Snapshot
  3. A JSON file will be saved to your downloads folder

This is useful for keeping offline copies or transferring data between Dubbl instances.

You can also download any existing backup by clicking the download icon next to it in the backup list.

Uploading a backup

If you have a previously downloaded Dubbl snapshot file, you can upload it:

  1. Go to Settings > Backups
  2. Click Upload Backup
  3. Select the .json backup file
  4. The file will be stored and appear in your backup list

Restoring from a backup

Restoring replaces all current organization data. A snapshot of your current data is automatically saved before the restore begins, so you can undo the restore if needed.

  1. Go to Settings > Backups
  2. Click the restore icon next to the backup you want to restore
  3. Confirm the restore operation
  4. All current records will be soft-deleted and replaced with the backup data

After restoring, your previous data is available in the Trash for 30 days if you need to recover individual items.

Rate limiting

To prevent abuse, backup creation is rate-limited to 5 snapshots per hour per organization. This limit applies to both stored backups and download-only snapshots. If you hit the limit, wait for the cooldown period shown in the error message.

Backup contents

Each backup includes:

  • Chart of Accounts
  • Contacts
  • Invoices and invoice lines
  • Bills and bill lines
  • Journal entries and journal lines
  • Quotes, credit notes, debit notes, and purchase orders (with lines)
  • Products / inventory items
  • Bank accounts
  • Expenses
  • Payments
  • Recurring templates
  • Projects, budgets, fixed assets, and loans
  • Tax rates and cost centers
  • Document metadata (not file contents)

Differences from Import & Export

Import & ExportBackups
FormatCSV (individual entities)JSON (full org snapshot)
PurposeMigration from external toolsDisaster recovery
ScopeOne entity type at a timeAll entities at once
RestoreManual re-importOne-click restore
Source mappingQuickBooks, Xero, etc.Dubbl native format

API

Backups can also be managed via the REST API:

  • GET /api/v1/backups - List backups
  • POST /api/v1/backups - Create a manual backup
  • GET /api/v1/backups/:id/download - Download a backup file
  • POST /api/v1/backups/:id/restore - Restore from a backup (requires { confirm: true })
  • DELETE /api/v1/backups/:id - Soft-delete a backup
  • POST /api/v1/backups/upload - Upload a backup file
  • GET /api/v1/backups/download-snapshot - Download a snapshot without saving

MCP tools

AI agents can manage backups through the MCP server:

  • list_backups - List organization backups
  • create_backup - Create a manual backup
  • restore_backup - Restore from a backup
  • delete_backup - Delete a backup

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